Shipping policy
Thank you for shopping with us! Please read our shipping policy carefully before placing your order.
Where We Ship
We currently ship within the United States only.
Processing Time
Orders are processed and fulfilled from our warehouse. Please allow 1–3 business days for order processing before shipment. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery
We offer standard shipping on all orders:
- Orders under $39.00 — Standard Shipping: $8.99
- Orders $39.00 and above — Free Standard Shipping
Delivery times vary by location but typically take 5–7 business days after the order has been processed and shipped.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at bouncer.rookies.5f@icloud.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at bouncer.rookies.5f@icloud.com and we will work to resolve the issue promptly.
Contact Us
If you have any questions about your shipment, feel free to reach out to us at bouncer.rookies.5f@icloud.com.